watch
Convergys Corp.

Convergys Corp.

Sector: Business Services Not Elsewhere Classified Region: OH, United States


: | New York Stock Exchange: CVG


Convergys Corporation provides relationship management solutions. The company operates through three segments: Customer Management, Information Management and Human Resources Management. The Customer Management segment offers agent-assisted, self-service, and intelligent technology care solutions, including customer service, customer retention, sales, technical support, social interaction, collections management, back office, business-to-business, customer experience applied analytics, and intelligent interaction solutions for communications, financial services, technology, retail, healthcare, and government markets. This segment also provides premise-based and hosted automated self-care and technology solutions; speech recognition solutions; and license, professional, consulting and maintenance, and software support services. The Information Management segment provides business support system solutions. Convergys was founded in 1998 and is headquartered in Cincinnati, OH.

News & Analysis

You may also be interested in: