ShoreTel, Inc. engages in development and sale of Internet Protocol (IP) unified communication systems and solutions. It provides communication solutions, comprised of integrated voice, video, data and mobile applications based on IP technologies architecture and switch based hardware and its business communication solutions, which enables multi-site enterprises to be served by a single integrated communication system. The company operates through two segments: Hosted and Premise. The Hosted segment includes hosted solutions and related services. The Premise segment includes legacy premise solutions. ShoreTel was founded by Edwin J. Basart in September 17, 1996 and is headquartered in Sunnyvale, CA.