Genpact Ltd. is engaged in business process management, outsourcing, shared services and information outsourcing. The company provides an integrated solution, which includes coupling deep process knowledge and insights with focused Information Technology capabilities, targeted analytics and pragmatic reengineering solutions. It offers its services to banking and insurance, capital markets, consumer packaged goods and retail, pharmaceuticals, manufacturing and healthcare industries. The company's services include finance and accounting, procurement and supply chain, enterprise application, IT management, collections and customer services and Smart Decision Services. Its Smart Decision services deliver valuable business insights to the clients through targeted analytics, re-engineering expertise, and advanced risk management. The company's Smart Enterprise Processes framework, offers science of process combined with deep domain expertise in multiple industry verticals, leads to superior business outcomes. Genpact was founded by Pramod Bhasin in 1997 and is headquartered in Hamilton, Bermuda.