Starbucks Corp. manufactures and sells coffee and tea. The company purchases and roasts whole bean coffees which it sells, along with handcrafted coffee and tea beverages and a variety of fresh food items, through company-operated stores. It also sells coffee and tea products and licenses its trademark through other channels such as licensed stores, grocery and national foodservice accounts. The company operates through four business segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific and Channel Development. The Americas segment operations sells coffee and other beverages, complementary food, packaged coffees, single serve coffee products and a focused selection of merchandise through company-operated stores and licensed stores. The Americas segment is its most mature business and has achieved significant scale. The Europe, Middle East, and Africa segment operations sells coffee and other beverages, complementary food, packaged coffees, single serve coffee products and a focused selection of merchandise through company-operated stores and licensed stores. The China/Asia Pacific segment operations sells coffee and other beverages, complementary food, packaged coffees, single serve coffee products and a focused selection of merchandise through company-operated stores and licensed stores. The Channel Development segment operations sells a selection of packaged coffees as well as a selection of premium Tazo teas globally. Channel Development operations also produces and sells a variety of ready-to-drink beverages, Starbucks via Ready Brew, Starbucks coffee and Tazo tea K-Cup portion packs, Starbucks ice creams, and Starbucks Refreshers beverages. The company was founded by Howard S. Schultz in 1985 and is headquartered in Seattle, WA.
HOWARD SCHULTZ, Chairman of the Board, President and Chief Executive Officer
58, is the founder of Starbucks Corporation and serves as our chairman, president and chief executive officer. Mr. Schultz has served as chairman of the board of directors since our inception in 1985, and in January 2008, he reassumed the role of president and chief executive officer. From June 2000 to February 2005, Mr. Schultz also held the title of chief global strategist. From November 1985 to June 2000, he served as chairman of the board and chief executive officer. From November 1985 to June 1994, Mr. Schultz also served as president. From January 1986 to July 1987, Mr. Schultz was the chairman of the board, chief executive officer and president of Il Giornale Coffee Company, a predecessor to the Company. From September 1982 to December 1985, Mr. Schultz was the director of retail operations and marketing for Starbucks Coffee Company, a predecessor to the Company.
Troy Alstead, Chief Financial Officer
Troy Alstead was named chief financial officer and chief administrative officer in November 2008. In his position, Alstead is focused on the business and financial strategies, decisions, and execution that will deliver on Starbucks short and long term strategies.
Troy joined Starbucks in January 1992 when it was a privately held company with just more than 100 stores. Over the years, he has held numerous roles in finance and general management for Starbucks, both domestic and international. He was one of the original members of the Starbucks International team, contributing to the development of the international business from the beginning. In his role as senior vice president, International Finance and Business Development, Troy was responsible for the financial leadership as well as strategic planning and business development for the international business.
Subsequently, he led the operations and development of the international business as senior vice president and senior lead for Starbucks Coffee International, and later led the company’s business in Europe, Middle East, and Africa as interim president of that regional business unit. From April 2008 to October 2008 he held the position of chief operating officer, Starbucks Greater China.
Troy moved from the international business to the position of senior vice president, Corporate Finance, responsible for accounting and financial reporting, corporate development, investor relations, business planning and analysis, finance systems, global tax, treasury, risk management, and partner and asset protection. He most recently served as senior vice president, Global Finance, responsible for the financial management, decision support, planning, and business development for Starbucks operating units in the United States and international markets.
Troy graduated from the University of Washington in 1985 with a Bachelor of Arts in Business Administration, concentrating in Finance. Before joining the company, Troy worked for several years in various finance, accounting, and auditing roles, domestically and internationally, for NCR Corporation and Egghead Software. Outside of work he enjoys spending time with his wife, Connie, and their four children.
Curt Garner, Chief Information Officer
As chief information officer, Curt Garner oversees Starbucks global technology and engineering services for all Starbucks businesses and operating organizations. These services include: retail technology, business intelligence, software engineering, technology services, information security, finance systems, global infrastructure, as well as infrastructure systems across all Starbucks channels and geographies. In this role, Curt reports to Starbucks chief financial officer, Troy Alstead and serves as a member of Starbucks Senior Leadership team.
A 14-year partner, Curt has served in a number of roles, most recently as senior vice president of Business Technology, supporting retail technology as well as international technology, giving him a strong global understanding of the business.
Curt joined Starbucks in January of 1998, as director of International IT. As one of the original members of the international leadership team, Curt was accountable for developing the strategies and technology platforms that supported Starbucks early entry into global markets. Subsequently, as vice president of International Systems and Technology, he held various technology leadership roles supporting the globalization and expansion of the company’s key technology platforms. Garner moved from the international team into the role of vice president, Global Retail Technology in January of 2008, and was responsible for leading the development of the new Point of Sale, Labor, and Loyalty solutions for the company.
Curt graduated from the Ohio State University in 1991, with a Bachelor’s Degree in Economics. Prior to joining Starbucks he held various technology leadership positions within Wendy’s International, Inc. Outside of work Curt enjoys drinking a double tall non-fat mocha with his wife and two daughters.