Tim Hortons, Inc. is a quick service restaurant chain company. Its primary business model is to identify potential restaurant locations, develops suitable sites, and makes these new restaurants available to approved restaurant owners. It owns and operates a small number of corporate-run locations in U.S. and Canada. The company's business model also includes vertically-integrated businesses, including warehouse and distribution operations that supply goods to a substantial majority of Canadian restaurants. It currently operates distribution centers that supply paper and dry goods to Canadian restaurants, and one facility that also provides frozen and some refrigerated products, as well as paper and dry goods. Tim Hortons restaurants offers premium coffee, espresso-based hot and cold specialty drinks, including lattes, cappuccinos and espresso shots, specialty teas, fruit smoothies, home-style soups, fresh sandwiches, wraps, hot breakfast sandwiches and fresh baked goods, including its trademark donuts. The company operates through two regional segments: Canada and United States. It was founded by Tim Horton & Ron Joyce in May 1964 and is headquartered in Oakville, Canada.
Paul D. House accepted the position of Executive Chairman in March 2008, allowing him to focus on corporate strategy, franchisee relations and Board leadership. Mr. House also sits on the Board of Directors for the Tim Horton Children's Foundation.
Mr. House joined Tim Hortons in 1985 as Vice-President of Marketing. At that time, there were just over 200 Tim Hortons locations. Two years later, he became Senior Vice-President of Operations and in 1990, he was appointed to Executive Vice-President of Operations. In January of 1993, Mr. House was named Chief Operating Officer of TDL, and then President and Chief Operating Officer in 1995.
In 2006, Mr. House became Chief Executive Officer and President and in February 2007 was appointed Chairman of the Board. Under his leadership, The TDL Group Corp. and the Tim Hortons chain have achieved outstanding growth and success. Tim Hortons has emerged as an industry leader by expanding its menu choices, transforming restaurant designs and introducing Always Fresh baking. Throughout this evolution, the chain has retained its community roots and commitment to friendly service, fresh product and great value.
Mr. House graduated with a B.A. in Economics from McMaster University in 1969. Shortly thereafter, he managed a franchise for Shell Oil Company in Hamilton. Sparked by his passion for business and his roots in the food business, he joined Dairy Queen Canada Inc. as a District Manager in 1972. Although his original goal was to be a franchisee, Mr. House climbed the corporate ladder at Dairy Queen and became Director of Purchasing and Vice-President of Canadian Operations.
Mr. House was born on a farm in Stoney Creek, Ontario in 1944. He began his work in the food and service business at an early age, marketing the family farm's fruits and vegetables at the Hamilton Farmer's Market. Throughout his formative years, he and his brother Bob maintained this connection by working and managing peach farms along the Niagara Peninsula.
Mr. House resides in the Hamilton area, enjoys regular hunting and fishing expeditions and time at his cottage on Lake Erie with his two children and grandchildren.
Ron Joyce, Co-Founder, Tim Hortons/Chairman Emeritus, Tim Horton Children's
Ron Joyce was born in 1930 in Tatamagouche, Nova Scotia. In 1951, he enlisted in the Royal Canadian Navy where he specialized in the Communications field. His tour of duty took him around the world, serving off the coast of Korea and Japan in 1954-55.
In 1956, Mr. Joyce moved to Hamilton, Ontario and took up a full-time career with the Hamilton Police force. In 1965, his entrepreneurial spirit had come to the fore and he took over the fledgling Tim Horton Donut Shop on Ottawa Street in Hamilton. By 1967, after he had opened up two more stores, he and Tim Horton became full partners in the business.
Upon Tim Horton's death in an automobile accident in February of 1974, Mr. Joyce purchased Tim's shares from Tim's wife and took over as sole owner of the chain, which then consisted of 40 stores.
Shortly after Tim Horton's death, Mr. Joyce was instrumental in setting up the Tim Horton Children's Foundation, created in line with Tim Horton's love of children and desire to help those less fortunate. The Foundation, which is a non-profit, charitable organization, operates camps for economically disadvantaged children from communities in which Tim Hortons stores operate.
In 1989, Mr. Joyce was honored for his success in the foodservice industry by being made a Fellow of the Hostelry Institute. He was selected as the recipient of the Ontario Hostelry Institute Gold Award as Chain Restaurant Operator of 1992. Mr. Joyce also served as the 1992 Honorary Chairman of the Ireland Fund, an organization which assists in setting up educational and community programs to promote and foster peace and harmony within all parts of Ireland.
Mr. Joyce's dedication and commitment to the Tim Horton Children's Foundation earned him the Gary Wright Humanitarian Award in 1991, presented periodically in recognition of the outstanding contributions to the betterment of community life throughout Canada. In recognition primarily for his work with the Foundation, he received an appointment to the Order of Canada, with the official presentation taking place on October 21, 1992 in Ottawa.
In May 1993, Mr. Joyce proudly accepted an Honorary Doctorate of Commerce from St. Mary's University in Halifax, Nova Scotia. In 1994, he received the McGill University Management Achievement Award. He also holds honorary degrees from Mount Allison University and McMaster University. In November 1996, Mr. Joyce became only the second person to ever receive the Canadian Franchise Association's Lifetime Achievement Award.
In April 1999, he was inducted into the Canadian Business Hall of Fame, alongside other well-known Canadian business moguls and in October of the same year, he was named Entrepreneur of the YearÂ® for Ontario and Canada.
In June 2005, Mr. Joyce generously donated $10 million towards the construction of a new sports stadium at McMaster University in Hamilton, Ontario. In November 2005, Mr. Joyce was honored as the 2005 Humanitarian Award Recipient by the Canadian Red Cross, Nova Scotia Region for his work with the Tim Horton Children's Foundation and for his continued support of education and health organizations across the world. Today, Mr. Joyce serves as Chairman Emeritus of the Tim Horton Children's Foundation and sits on the Board of Directors of Sobey's and Shaw Communications.
The father of six sons and one daughter, Mr. Joyce resides in Calgary, Alberta, and enjoys flying, golfing, sailing and fishing.